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  2. Troubleshooting

Troubleshooting

Quick guides to solve problems on your own!

WiFi

  • Wi-Fi and Connection Problems
  • Update Failed
  • Error Authenticating (Incorrect Password)
  • WiFi Requirements

Booting and Crashing

  • Waiting For License Key
  • Frame Won't Turn On
  • Error 1002
  • "Unfortunately, Frameo has stopped"

Frameo Smartphone App

  • Can't Download Frameo App to My Smartphone
  • Photo Stuck in Ongoing Deliveries
  • Friend Code Not Working
  • "Oops... The photo cannot be delivered right now, since all recipients are offline"

Import, Export and Backup

  • Can't Make a Backup
  • Can't Export Photos to SD Card
  • Can't Import Photos From SD Card

Screen

  • Screen Flickers
  • Touch Screen Not Working Properly
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