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Frameo
Troubleshooting
Troubleshooting
Quick guides to solve problems on your own!
WiFi
Update Failed
"Error Authenticating"
My Frame Can't Connect to My WiFi
WiFi: "No Internet" or "Unknown" Connection Status
WiFi Requirements
My WiFi Is Not Showing Up on the Frame
Booting and Crashing
Error 1002
"Unfortunately, Frameo has stopped"
Frame Stuck on Startup
Frameo Smartphone App
Can't Download Frameo App to My Smartphone
Photo Stuck in Ongoing Deliveries
Friend Code Not Working
"Oops... The photo cannot be delivered right now, since all recipients are offline"
Import, Export and Backup
Can't Make a Backup
Can't Export Photos to SD Card
Can't Import Photos From SD Card
Screen
Screen Flickers
Touch Screen Not Working Properly