When you get a new phone, you will just need to reconnect it to your frame(s).
Since there are no accounts in Frameo, there is no way to log in or to synchronize your old phone with your new phone. Everything is stored on your phone, which means that a new phone simply requires a new friend code.
How to Connect Your New Phone
- Tap the frame's add friend button as highlighted on the photo
- A friend code will appear (valid for 12 hours)
- Enter the code in your Frameo app
If you have any questions, encounter any problems, or discover a bug, please do not hesitate to get in touch with us! You can submit a ticket here, and we'll get back to you as soon as possible.