You can play photos and videos directly from an external storage (e.g. a micro SD card) without the need to take up space on the frame's internal storage.
Simply plug in the external storage and select “Play” in the menu that appears. Then, the photos from the external storage will appear alongside the photos that are already stored on the frame.
If a photo or video is not displayed in the slideshow, it may be because the file format is not supported by your frame. See below for more information on supported photo and video formats.
Supported Photo Formats
The frame currently supports the following image file formats: .jpg .jpeg .png .webp
Supported Video Formats
Frames vary in their hardware specifications, which means that some frames will be better equipped to handle larger videos than others.
The requirements and recommendations for video files are the same when importing videos to your frame. You can see the requirements based on your frame’s size and screen resolution in this article.
Note: Your frame may have certain requirements with regard to the technical specifications of the external storage. Almost all frames support micro SD cards, and have the following requirements:
- The maximum storage of the SD card should be 32GB or less (SDHC)
- The format of the SD card should be FAT32 (most SD cards of this size are FAT32 by default)
If you need to format your SD card to FAT32, here's a guide to do so.
If you have any questions, encounter any problems, or discover a bug, please do not hesitate to get in touch with us! You can submit a ticket here, and we'll get back to you as soon as possible.